How an order works
An order placed on the website is reviewed before anything is activated. If it is approved, the organisation becomes active and the person who placed the order receives a setup link by e-mail. If it is refused, the order is cancelled and you are told why.
Payment
- Card: the card form is currently in test mode. No card is charged, and the card number never leaves your browser — we keep only the card brand and the last four digits.
- Bank transfer: an invoice is issued as soon as you place the order, and you can download it from your account. We record the payment when it arrives.
An organisation can be activated before a transfer arrives, and a transfer can arrive for an order that is already active.
When an order is not activated
A refused order is not charged. If you have already paid for an order that is then not activated, the payment is returned to you.
Asking for a refund
In any other case, write to mamishovrasul028@gmail.com with your order number — you will find it in your account and on your invoice. Each request is handled according to the agreement for that order: the plan, the period and the terms you accepted when you ordered.
Contact
Questions about an order or a payment: write to mamishovrasul028@gmail.com.
- Service
- HackOS
- mamishovrasul028@gmail.com